Does the hospital accept my insurance plan?

We accept a wide range of insurance plans. You can check whether your insurance is accepted by contacting our billing department for assistance.

What services are covered by my insurance?

Coverage varies depending on your insurance plan. We recommend contacting your insurance provider or our billing department to get detailed information on what services are covered under your plan.

What insurance policies are accepted at VivaMED?

  • MLife
  • OneLife
  • Prudential
  • Liberty
  • Continuum
  • MedLink
  • ZISC
  • BUPA
  • Vitality
  • SES
  • ZRA - Zambia Revenue Authority
  • ZRA - Zambezi River Authority
  • ZICTA
  • Chloride
  • Copas global and legal
  • NWASCO

What happens if my insurance doesn’t cover a specific service?

If your insurance doesn’t cover a particular service, you can discuss alternative payment options with our billing department.

Can I use more than one insurance policy to cover my treatment?

Yes, if you have multiple insurance policies, we can coordinate benefits between them to maximize your coverage. Please provide details of all your insurance policies when registering.

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